Questions we know
you're already thinking.

Being a Pal will be completely free. That's not a tier or a loophole, it's the model. PawPal will cover background checks, certification, and annual re-screening for every Pal. Our revenue comes from pet parents, not from the people giving their time. You can volunteer purely out of love for dogs, or accept tips from pet parents after sessions. 100% of every tip goes directly to you. PawPal takes zero. You bring the love for dogs. We handle the rest.

San Francisco first, then city by city. Sign up for the waitlist and you'll be first to know when we hit yours.

Rover and Wag charge $20-30 per walk and take 31-40% commission, which is roughly $400/month if your dog needs 5 walks a week. Anyone can sign up on those platforms and set their rate to zero, but that's a loophole, not a community. PawPal is being built differently. At launch, pet parents will pay $19/month (founding rate) for unlimited sessions with Pals who are background-checked, social ID verified, and dog-safety certified before activation, a potential saving of $380+ per month. Pals are always free. And unlike other platforms, we'll require annual re-screening, social ID verification, and pet insurance at launch. Things Rover and Wag simply don't ask for.

Yes. Pet parents can book on a per-session basis. You pay only for what you use, with a small platform fee per session (exact rate TBD, well below what Rover or Wag charge). The $19/month unlimited plan (founding rate at launch) is the best value for anyone using PawPal regularly. Occasional users can pay per session without committing to a subscription.

Pals will never be charged to use PawPal. Not for joining, not for background checks, not ever. That said, pet parents can choose to tip after any session. Every dollar of every tip goes directly to the Pal. PawPal takes zero percent of tips. Some Pals volunteer purely because they love dogs; others accept tips as a small token of appreciation. Either way, the choice is entirely theirs.

At launch, every Pal will go through an enhanced background check, connect 2 social media accounts for identity verification, and complete a mandatory dog safety certification before their first session. Unlike other platforms who screen once and never again, PawPal will require annual re-screening. Sessions will be public only. No unsupervised home access, ever. And a Meet & Greet will be required before any first session, so you've approved every Pal before anything is booked.

Pet insurance is required for all owners before their first match. It's the single biggest gap on other platforms. Our full incident policy will be shared with every member before launch.

Always your choice. Once you've done your Meet & Greet and approved a Pal, you can request them every time. Dogs thrive on familiar faces, and you'll never be randomly assigned someone new.

Your call, set in your dog's profile. Solo or open to other dogs. Every Pal must respect your preferences. Note any quirks upfront and they're factored into every match.

Yes, that's the point. Pals can walk, run, play, or simply hang out with your dog. Not every dog needs a five-mile run. Sometimes they just need company, a trip to the park, or someone to sit with them for an hour. You and your Pal decide together what works best for your dog.

$19/month is the founding member rate. One walk on Rover costs more than a full month on PawPal. This price is locked in for everyone who joins before launch. The regular price after launch will be $29/month. If you're on the waitlist, you're getting the best price PawPal will ever be.

Not yet. Web first, then iOS and Android. Waitlist members get founding pricing when the app drops. We'd rather do this right than rush it.

Yes, required before your first match. It's not a hurdle, it's the responsible move for your dog and your Pal. We'll share affordable options when we launch.